Contact Us

Shipping problems: 

If your order is currently in transit and experiencing a delay, please contact your local USPS or UPS office (depending on the carrier used) for assistance. We have access to the same tracking information you see and are unable to provide additional updates.

Refunds or replacements can only be issued once the carrier’s required timeframe has passed. For USPS shipments, a package is not considered lost until 15 business days have elapsed (excluding weekends).

While we do everything possible to ensure your order arrives promptly, shipping times are ultimately determined by the carrier and may be affected by unexpected delays beyond our control.

Order questions: 

If you need you change an order you've already placed, please call or text us ASAP! We fulfill orders within 30 minutes during business hours. For all other issues or questions please feel free to contact us below. For afterhours help please utilize the text messaging option.

Whatnot orders: 

If you have a question or concern about an order made on the Whatnot platform please contact us directly using the whatnot app, in a personal message. You may also text  409-698-9370 as this is monitored by the store owners directly. Please do not call the store or the number above directly as the stores employees will not be able to help you or access any whatnot orders. 

Contact us: 

Call or text (409) 698-9370 Texting is monitored 24/7. 

You can also utilize the "chat now" button on the website.  The chat/text options will connect you to a real person even after hours. We usually respond within 24 hours but there's no need to wait around. Our response will be emailed back to you if we are unable to respond immediately.  Otherwise, you can email us at info@tackleaddict.com

Business Hours: 

Monday through Saturday: 8am to 6pm 

Sunday: 8am to Noon